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It's like there was no research done whatsoever. Hi there. I moderate a forum with over four million members. I also moderate a forum that exists for other people who moderate forums of over 50,000 members - which, in turn, only exists because the forum that previously existed got overrun by - - wait for it - griefers. Dunno why Wired took down this article. It's really good. It's really old. And the world hasn't changed much since it was written.