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lil · 3788 days ago · link · · parent · post: Third Bi-Weekly Give Me a Quote from Something You've Been Reading Lately
Training managers how to give feedback -- how to push more effectively -- can be helpful. But if the receiver isn't willing or able to absorb the feedback, then there's only so far persistence or even skillful delivery can go. It doesn't matter how much authority or power a feedback giver has; the receivers are in control of what they do and don't let in, how they make sense of what they're hearing and whether they choose to change."
I'm reading Thanks for the Feedback: The Science and Art of Receiving Feedback Well. If you tend to get super-defensive whenever you get feedback, read this book. I'm reading this book because I'd like to turn the theory and examples into interactive exercises.