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amouseinmyhouse  ·  3452 days ago  ·  link  ·    ·  parent  ·  post: What do you think will be the future of technology?

Whenever I see that link I have to talk about one of my favorite economic ideas - the support economy. It's a little off topic so bear with me.

The idea that machines will force people out of the services economy is as true as machines forcing people out of the production economy. But instead of being a dead end, it's been theorized that it will give rise to a new economy - the support economy.

You see support economies growing now, in services like trunk club where a living breathing human being learns who you and and what you think then offers clothing that fits your taste. While AI is growing in power, these super specialized services will still require human intervention.

The idea is that automation will create a sense of sameness and human beings will seek identity through differentiation. At first, they won't have time as the current pace of life makes our days fuller and fuller, and so there will be a demand for this external support. That external support will free our time just as machines take over our "mechanical turk" work for real. Like in the industrial revolution, hours will be cut for support technicians that are truly capable and once again we will have time on our hands.

I'm sure AI will get to the point where it can squash the support economy, but I believe that's a long way off. Long enough, at least, for the support economy to take rise.