Bitch, I am the end user. I am the client. I am the IT department because the company has one employee at the moment. When it's firing on all cylinders it'll have four. But the liability is the same. The problems are the same. The issues are the same. I don't work in IT, don't want to work in IT, don't want to touch IT. But I'm the IT department 'cuz if it isn't me, it's my wife. So I am talking about bouncing between the office phone and the cell phone because HIPAA doesn't care and VoIP, Skype, EHR, it's all HIPAA, it's all on CAT5, and it's all my problem. So talk dismissively about filesystem level snapshotting system and know that me, Mr. I am not good with computer, can successfully recover from the fact that Synology wiped my network stores due to a bug... but that I'm 100% entitled to resent IT workers that get all up in my business for feeling guilty for not wanting to devote my life to learning how to recover data from errant Synology NAS boxes. Because THAT is the issue: I just wanna run my fucking blacksmith shop, but you want me to be prepared for the Inquisition.I never stated anything about your wife's cellphone. I'm talking about server administration.