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WanderingEng · 2934 days ago · link · · parent · post: The Distribution of Users’ Computer Skills: Worse Than You Think
If you'd asked me to grade myself on this scale, I'd have put myself in the medium skills level. I can do most of the things I want to do, but I know I have limitations. But seeing "schedule a meeting" as difficult really shows how many people struggle more than I do. Scheduling a meeting here sucks because there's always at least one conflict, and if everybody is free all the rooms are full. But I can do it. Depending on my group of recipients, I'll write emails differently. Even then, when being explicit and restating my request in different ways, some people will respond incorrectly. Results like the article here are a good reminder.