Good ideas and conversation. No ads, no tracking. Login or Take a Tour!
It would be a mistake to conclude that a customer fully approves of a business simply because they patronized that business. I haven't made that mistake. Customers can always be better satisfied, by paying less if nothing else. Additional legroom is nice too. Even if I make that mistake, the business is still making customer-centered decisions to be more attractive than the competition. It's the customer's interest that drives business behavior.