Oh, you also asked what my favorite part of the job is. I really enjoy representing the United States and teaching people about our country. It's amazing how many people know all about the United States but have never actually met a real live American - especially one who can speak their language. You get to hear great stories, answer tough questions and help people learn how much we are alike. You can't fault someone when they look you in the eye and ask a tough question, and you can't weasel off the hook either. You have to look them back in the eye and explain it. I get a charge out of that human contact - it can change minds if you do it right. Sometimes you have to give them the official line, but other times you can tell them you feel the same way. Whatever happens, you make a personal connection with that person and most of the time they respect you for showing up. You find that people can disagree but still respect one another. That's an important skill a lot of people have forgotten.