Yesterday, in Vancouver, I gave a workshop to scientists who create assistive technology. They work with vulnerable people. My job was to help them listen with empathy. I thought that I would post a blog about something I actually know. Listening, speaking, handling verbal attacks, dealing with conflict - I have only occasionally posted on these things, but it seemed worthwhile. Some time ago I wrote about problems with apologies and immediately heard from people who found it helpful.
So my question to Hubski: What helps you feel better when you tell someone your difficulties?