I can't really answer your question since I'm not good at timelines either, but Safari has been poorly supported for a long time. It's like the important thing Apple does that Apple gives no shit about. I think Apple's doing pretty good on the whole given the twenty year period without Jobs where they did nothing right but as a fan they're starting to suck a lot more and it's harder to see the difference between them and their competitors.
OS X in general blows away Windows for me but they keep adding features no one wants like Launchpad. I was super excited for Apple Music if only for the three free months but it's so much worse than Spotify I've barely used it. There was a period about ten years ago when the software was very good but iTunes was progressively more bloated even before Steve died. But you're probably pretty on point and it's sad for people like me who stuck with them, saw them become dominant and now they're fighting for that while making questionable but not truly awful software decisions. Their hardware is top of the line but they dictate that rather than design it in a lot of ways
Companies like Google, Apple, and Microsoft all seem bent on making the people who use their services a captive audience. I think they worry less about product quality because once you use their products, you're less likely to leave because you're committed. While it makes good business sense, I find it more than a bit unfair. Edit: Typing anything of significance on a phone is an exercise in patience.it's sad for people like me who stuck with them, saw them become dominant and now they're fighting for that while making questionable but not truly awful software decisions.
Plus, it's always a huge disappointment when I take 20 minutes typing out (what I think) is a long, insightful comment on my phone, only to find it's 3 lines (with 3 typos) when I get back to my desktop.Edit: Typing anything of significance on a phone is an exercise in patience.