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comment by user-inactivated
user-inactivated  ·  3408 days ago  ·  link  ·    ·  parent  ·  post: The future isn't robots replacing waiters, it's me replacing waiters

    Part of the appeal of eating out is being taken care of, is being served.

I can't agree with this more. A good waiter/waitress/bartender helps make the experience. Granted, a bad one can ruin it, but despite some people's claims on the internet that bad servers are all but ubiquitous, our interactions with them are few and far between.





user-inactivated  ·  3405 days ago  ·  link  ·  

One point is being greatly overlooked here as well. A good waitstaff can upsell you, route your choices to the "specials" and help make the back end more efficient. A restaurant is much more than taking orders, it is more about wrangling as much cash from people who are buying an experience than anything else.