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user-inactivated · 3408 days ago · link · · parent · post: The future isn't robots replacing waiters, it's me replacing waiters
I can't agree with this more. A good waiter/waitress/bartender helps make the experience. Granted, a bad one can ruin it, but despite some people's claims on the internet that bad servers are all but ubiquitous, our interactions with them are few and far between.Part of the appeal of eating out is being taken care of, is being served.
user-inactivated · 3405 days ago · link ·
One point is being greatly overlooked here as well. A good waitstaff can upsell you, route your choices to the "specials" and help make the back end more efficient. A restaurant is much more than taking orders, it is more about wrangling as much cash from people who are buying an experience than anything else.