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For outdoor goods I like [REI](www.rei.com). Their brick and mortar stores have outdoor people, and I've had good experiences with their online store, including next day shipping and talking to customer service. They coax people into paying $20 for a membership (not required), and you get a couple 20% off coupons throughout the year. Members get a 10% store credit rebate on their full price purchases, issued once a year. For buying one or two things, REI may not make sense, but if you regularly buy outdoor stuff, I like them.