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comment by user-inactivated
user-inactivated  ·  3150 days ago  ·  link  ·    ·  parent  ·  post: Apple Stole My Music. No, Seriously.

And that's of course why they're successful, because if you asked me how to handle your backups I wouldn't have an answer that didn't start "write a shell script that ..." and there are plenty of people with enough important data that "periodically make a tarball and stick it somewhere safe" isn't good enough to who "write a shell script that ..." might as well be "go fuck yourself." But building Rube Goldberg machines so your users don't have to care what's happening risks failing spectacularly for anyone doing something a little unusual, and eventually collapses under its own weight so you have to start from scratch. Which might also be good for the business, witness the frequency of new Windows versions, but is a pain in the ass for both users and developers.





kleinbl00  ·  3150 days ago  ·  link  ·  

This, I believe, is why Carbon Copy Cloner exists. It allows you to do "time machine" shit with a great deal of flexibility and configurability and I suspect Mike and Rob bailed on Apple when it became clear that Time Machine was going to do that one thing and that one thing only and when it stopped working Apple was going to say "oh well."

Something to think about: back when I used to design AV systems for corporate boardrooms and the like, fully half our budget was in the control system.

Something else to think about: for twenty years, when asked for recommendations on stereo equipment and the like, I will say "go play with a lot of them and choose the one with the remote you understand the best."

It took me a while to get there. As an engineer it's annoying as fuck that "how the morons do it" matters more than "what it can do" but years of experience bears out this simple observation:

If users can figure out how to do it, they'll do it. If they can't, they won't. There is no point in building functionality that users won't use, thus there is no point in making Time Machine anything other than a one-trick pony.

THAT is the genius of Time Machine - it's a set'n'forget backup system that your mother can configure without consulting the Internet. It's also the downfall of Time Machine - when it stops working you have to go deep into the command line. BUT since it's "backup", and since the majority of users have none, having one that burps and dies every nine months is a vast improvement. After all, most people don't use their time machine backups at all. I've got five of them and I had to crack into one, once, in the past five years.

I think that's the defining line between Steve Jobs and Tim Cook - Steve Jobs loved design, but he loved UX more. Tim Cook loves design and figures that enough skeuomorphism will channel his users into appropriate behavior.