comment by wasoxygen

a thoughtful web.

Good ideas and conversation. No ads, no tracking. Login or Take a Tour!

wasoxygen · 2878 days ago · link · · parent · post: The Dumbest User Interface of 2016

I am pretty sure that these important and interesting considerations have received a fair amount of attention. Thinking, Fast and Slow includes many examples, such as the Allais paradox.

In any case, I don't see any connection to the idea that business is hostile to consumers. Both sides have limited information, and both sides occasionally make decisions that are not in their best interests.

markup tips · 0

johnnyFive · 2878 days ago · link ·

I'm not saying it's connected, but I'm saying I disagree with your statement that

It's the customer's interest that drives business behavior.

+discuss+discuss

–

wasoxygen · 2876 days ago · link ·

Okay, I agree that you disagree, though I'm not clear on why.

I've tried to add a little nuance, so my one-sentence position would be more like "Profit-seeking drives business behavior, and serving customer interests brings profit."

+discuss+discuss

–

johnnyFive · 2876 days ago · link ·

and serving customer interests brings profit.

Except where it doesn't....