The genius of your comment is that you are insinuating that all of those things are false without showing any example of how they are false :) I don't really understand why people love to hate on Apple. Sure, they're not perfect - but what do you expect them to say - "Yeah, here's our new phone, it's so-so". Of course they're going to say it's awesome, as does every other company when they release a new product. In fact as far as I know Apple is the one company that tends to advertise their product (at least lately) by showing what it can do, as opposed to denigrating the opponent's products. And yeah, Apple stores are damn successful for a good reason - they don't just make them "appear" welcoming, they actually spend a lot of effort on making them welcoming. Try going to a Best Buy and get the kind of support you get at an Apple store :) P.S. Lest you think I'm an Apple fan blind to their weaknesses, let me say that I agree that the new Maps is a disaster, I think Galaxy S3 is an awesome phone and I think that Android finally caught up to iOS in terms of polish and user experience which is an excellent thing since it'll force all sides to keep getting better instead of stagnating. Anyway, I'd be curious to hear, why the implied assumption that Apple is lying about everything? Or am I misreading your comments?