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We have project managers whose job is mostly to be a filter. They take emails from clients, bounce them back until they make some kind of sense, pass them along with color commentary and pictures of cats, and then rephrase our replies with less nerdrage and mockery. They are the only people with "manager" in their job title I like. It'd take me all day to figure out how to word some things gently before we got them. Now I can say what comes to mind when people email thousands of names and social security numbers in the clear, and not waste most of a day trying to figure out how to say "don't do the stupid and irresponsible thing" without using synonyms of "stupid" or "irresponsible."