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- LAS VEGAS—Airlines are laying the groundwork for the next big step in the increasingly automated airport experience: a trip from the curb to the plane without interacting with a single airline employee.
thenewgreen · 4433 days ago · link ·
I've noticed that the employees for Delta airlines have been much nicer of late. Maybe it's just luck or maybe they see the writing on the wall. Want to remain relevant? It had better be about positive customer service, otherwise I'll take the machine every time.