When people put me on hold because somebody else is calling in. My time, like theirs, is valuable. I don't like to spend it on hold. After a minute of holding, I will hang up. If someone is calling you and we are talking, you can call them back when we are through. I extend this simple courtesy to everyone I talk with.
haha, I usually get put on hold when calling businesses, so I just hang up and call again. That is very rude to put someone you're just talking to on hold.
It often depends on who is calling and who I am talking to at the time. I will frequently tell people to go on hold if my mother is calling because the only times she calls are if something is terribly wrong at home or if she wants to chat. If something is wrong, then I typically tell the person on the other line that I need to call them back. If not, then I tell my mother I'll call her back since I'm in the middle of something. Sometimes it will take a little longer than a minute. This situation holds for maybe 3-4 people that I know, most who would never call unless it was important. Does that still tick you off? Anything where people will hold the line to talk for a while on the phone to another person about nothing for 10 minutes though, that's just plain rude.
Hey, I'm getting another call I have to take, can I call you back after? -It's that easy. But making someone wait on hold is akin to being late to a meeting. You are essentially telling the person that your time is more valuable than theirs.