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comment by thenewgreen
thenewgreen  ·  4897 days ago  ·  link  ·    ·  parent  ·  post: My Summer at an Indian Call Center
"Taken together, the millions of calls they make and receive constitute one of the largest intercultural exchanges in history". -That the topics of this exchange are how to fix a jammed printer or why someone should switch to a new phone provider is a shame. It's interesting the take-away they have about Americans: "I have only been cursed by Americans. They are sharp-witted and very articulated and yet very free with their anger."-Sounds about right.